FAQs
Shipping
Digital items are available worldwide. Physical items are only available to ship in the 48 contiguous US.
Orders are processed within 2 business days. Digital items will be delivered to the email used on the profile immediately after processing. Physical items typically take 5-7 days to deliver dependent on location.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Products
Digital items that have been downloaded are no longer eligible for return. Physical items can be returned if they are unopened, unused, in resalable condition and are within our 30 day return policy, you can submit your return request for unopened/unused items here. Please reach out to csr@brighteonuniversity.com for assistance.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.